How fast can a Flat Roof Repair technician get to my home in Ronkonkoma?+
For active leaks or storm damage, we prioritize Ronkonkoma calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Ronkonkoma.
Will I get a written estimate before you begin?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
What licensing and insurance do you carry?+
Yes โ Big Toms Roofing is fully licensed to perform Flat Roof Repair in NY, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
Do you offer 24/7 emergency roof repair?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first โ we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Can you help with my storm damage insurance claim?+
Yes โ we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Ronkonkoma customers say this cuts weeks off their claim process.
How long does a full roof replacement take?+
Most residential replacements in Ronkonkoma take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What roofing materials do you install?+
Our Ronkonkoma crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems โ we'll help you choose based on budget, home style, and how long you plan to stay in the house.
What kind of warranty comes with a new roof?+
Every Flat Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
How much does a roof inspection cost?+
Yes, we perform pre-purchase and pre-listing inspections throughout Ronkonkoma with a written report and photos โ useful for negotiations on either side of the transaction. Ask about current pricing when you call.
What's your full service area in Ronkonkoma, NY?+
Beyond Ronkonkoma, our crews regularly service the surrounding Ronkonkoma, NY area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
